Mis-Sold Pensions

Has your pension not performed as expected, or as well as it could have done if you’d not moved it?

Many people have received poor advice when they transferred their pension, our group has reclaimed over £120m for our pension mis-selling clients.

In these cases, often the risks of transferring the pension, weren’t explained fully, or facts were omitted, or the underlying product simply was not suitable for a pension for the individual.

Our team are experienced in handling financial claims and understand how much your claim for compensation means to you. We will carry out a free review of your pension transfer, to see if you have been mis-sold to and then if we take it forward, work on a no win no fee basis.

Make a claim

Signs of pension mis-selling:

  • Did you transfer from a defined salary/Final salary after being approached or told you’d do better elsewhere?
  • Were you contacted out of the blue and offered a free pension assessment?
  • Did a financial advisor advise you to move your work or personal pension or all of your pensions into Self Invested Personal Pension?
  • Were one of these investment types presented to you:
    Overseas property? Land? Storage Units? Carparks? Carbon credits? Loan notes? Mauritian stock exchange? Farmland? Plus many more.
  • Were you advised that you were moving your pensions into a possible high-risk investment?
  • Are you struggling to get access to your pension?
  • Did you fully understand the charging structure?
  • Do you know what you have invested in?
  • Has the company you received the advice from disappeared or gone into administration?

Defined benefit/Final salary

Many people were encouraged to leave a Final Salary company pension scheme (also known as a Defined Benefit scheme), where the pension is based on your final salary. In most scenarios, people would have been better off remaining in a Final Salary scheme and we very frequently discover that the calculations provided by an advisor have been done incorrectly.

Even if your new pension is performing ok, we strongly recommend any party who has left a defined benefit scheme to give us a call for a free review.

Frequently Asked Questions

Can I Make a Claim?

Mis-selling means that you were given unsuitable advice, the risks were not explained to you or you were not given all the facts you needed and ended up with a pension or investment that didn’t work for you.

Do you feel like you have been Mis-Sold? We can explore the details of your case and help you to decide on the best option for pursuing a claim.

This can take up to 6 months to get resolved. Many of the cases we deal with involve advisers or businesses that have stopped trading. In these circumstances we will take your case to the Financial Services Compensation Scheme (FSCS). The turnaround for these claims is around 3 to 6 months.

At Rothley Law, we operate on a No Win No Fee pricing model for all of our Claims products. If we win your case, we will charge you in accordance with the charges set out in the table below. Please note the charges set out below are plus VAT.

The fees set out below have been set by the Solicitors Regulation Authority (“the SRA”) and we cannot charge you more for our services.  There are certain circumstances, where the below table of fees will not apply, for example; in the event that your claim is complex or forms part of a Group claim via the Courts.  We would have to seek the SRA’s approval to charge you more than set out in the below table and we would need your agreement prior to any changes.

Band Redress Awarded for Claim The maximum percentage rate of charge The maximum total charge (£) – plus VAT
1 1 – 1,499 30% 420
2 1,500 – 9,999 28% 2,500
3 10,000 – 24,999 25% 5,000
4 25,000 – 49,999 20% 7,500
5 50,000 or above 15% 10,000

The reason we set the amount of your fee at the rates set out above plus VAT, is in accordance with the SRA Regulatory Arrangements (Claims Management Fees) Rules 2024, made by the Solicitors Regulation Authority Board which came into force on the 26th July 2024.

  • Specialist advisors are involved on every case and if necessary we will pay for specialist advice.
  • We take a professional approach to each case and will only pursue a claim if we consider it has a real prospect of success.
  • Claims are professionally and individually prepared and are submitted with the relevant evidence to support such a claim.
  • We believe that by taking this approach you can be confident that you have a claim with a strong prospect of success.
  • Rothley Law will not charge you for the initial investigation and can work on a no win no fee to take a case forward.