Payment Fraud Claims See if you can claim

Have you lost money to a scam? We can help.
If you’ve been tricked into making a payment or authorising a transfer from your bank, you’re not alone. 

We’re an SRA-regulated firm specialising in helping people like you get their money back. 

Our services are no-win, no-fee, so there’s no risk to you. 

Our experienced team will guide you through the process of reclaiming your money and securing the compensation you deserve. Holding your hand every step of the way.

Types of scam we can help you with

At Rothley Law, we understand that falling victim to a scam can happen to anyone. Here are some of the most common types of scams we help people with:

  • Romance scam: Criminals create fake profiles on social media or dating websites to build a relationship with you, then manipulate you into sending them money.
  • Crypto scam: Scammers are capitalising on the growing attention cryptocurrency is attracting, by offering fake investments that don’t really exist or aren’t worth the money.
  • Police or bank impersonation scam: Criminals may contact you, pretending to be from the police or your bank, and pressure you into transferring funds for supposed security reasons.
  • Family or friend impersonation scam: Scammers may pose as a family member or friend, often claiming to be in an emergency situation, and ask you to send money to help them.
  • Purchase scam: If you’ve paid for goods or services that never arrive, you may have fallen victim to a purchase scam.
  • Investment scam: Fraudsters may convince you to move your money into a non-existent fund or fake investment opportunity, promising high returns but ultimately stealing your money.
  • Advance fee scam: In this scam, criminals convince you to pay a fee upfront, claiming it will lead to a larger payment or valuable goods, but you receive nothing in return.
  • Invoice and mandate scam: This happens when you try to pay an invoice to a legitimate payee, but the scammer intercepts and changes the payment details, tricking you into sending money to them instead.
  • CEO fraud: In this case, the scammer impersonates a high-ranking official from an organisation, such as the CEO, and convinces you to make a payment to a fraudulent account.

If any of these situations sound familiar, and you’ve lost £3,500 or more, Rothley Law is here to help. Our experienced team will work tirelessly to reclaim your money without making your life more stressful. 

Why choose Rothley Law

No-win, no-fee

So you only pay if we get your money back

SRA-regulated law firm

We have the expertise and legal knowledge you need

Stress-free process

We’re here to make it easy, and guide you through the whole thing

How it works

Step 1

You fill in our online claim form

Step 2

We get in touch to check if you’re eligible

Step 3

We make your claim

Step 4

If you’re successful, you get your compensation.

Can I make a claim?

If you’ve lost more than £3,500 due to a scam or fraud from a UK Bank account and haven’t tried to get compensation yet, or your UK bank has refused your claim, you may still be able to recover your losses.

Here are some situations where you might have a strong case for a claim:

  • You made payments that were unusual for your typical banking habits, such as large sums to suppliers when you usually make much smaller payments.
  • The fraudulent payments came from an account that was otherwise inactive.
  • You made payments to foreign accounts, even though your business operates entirely within the UK.

If any of these apply to you, or you believe your bank didn’t do enough to protect you from fraud, we’re here to help. Our experienced team will assess your case and work tirelessly to recover your losses.

See if you can claim

Fraud claims – it’s not just you

£1.2 billion 

Was lost to finance scams in the UK in 2022

22% 

Annual rise of Authorised Push Payment fraud in 2023

3 million

Fraud cases happened in the UK in 2023

Frequently asked questions

We’re happy to answer any questions you have about the process. Here’s a rundown of some common questions we get asked:

We understand that you want to recover your money as quickly as possible. As a guide, if the UK Bank settles directly then the claim could take as little as 3 weeks. If the claim needs to be sent to the Financial Ombudsman Services (FOS), it can take 6+ months. Our experienced team will work hard to resolve your claim quickly. We’ll keep you informed at every step of the process.

We believe that everyone deserves justice, regardless of their financial situation. That’s why we operate on a no-win, no-fee basis. You won’t pay a penny unless we successfully recover your money. If we win, our fee is a percentage of the recovered amount, which we’ll agree upon before starting your case.

Even if your bank has refused your claim, you may still be eligible for compensation. Banks don’t always conduct thorough investigations or consider all the relevant factors. Our team will independently review your case and work to build a strong argument on your behalf.

To get started, we’ll need some basic information about your case, such as the amount lost, the date of the incident, and any relevant correspondence with your bank. Our team will guide you through the process and let you know if any additional information is needed.

If a payment was made from a UK bank account to the fraudster, you are eligible to make a claim. If you are a resident of another country, then you are still eligible as long as the money was transferred from your UK bank account. 

See if you can claim